Where can I get help to network and get my office connected to the internet?
You are required to draft a formal document requesting for networking your office. The request is handled on the availability of networking materials.
How can I get support on a printer repair and or maintenance?
Our printing services are currently on a leased arrangement and support for printing and photocopying is channeled through the ICT office
Who provides computer maintenance?
The DICTS has a section for hardware maintenance and repair that offer services to staff on behalf of the university.
How do I get my computer maintained?
Schedule an appointment with the Assistant Technology Officer (AITO) in charge of maintenance and repair.
What items are maintained by the DICTS?
All ICT equipment that includes computers, printers, IP phones, Servers and scanners that belong to the university.
Do lab computer technicians do the same work as DICTS?
Yes, computer lab technicians do the same work and some work on behalf of ICT whereas some work on behalf of the faculties. However much they can offer the same…
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