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How to access the Live Chat Support System and Telegram Channel for Help?

  • Post author:Kyambogo
  • Post published:July 28, 2025
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Open a web browser like Google, Edge or Firefox on your phone or Computer and from the Uniform Resource Locator (URL) type in kyu.ac.ug and click go/search or enter. The…

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What are the available students’ online services, how to access them?

  • Post author:Kyambogo
  • Post published:August 10, 2020
  • Post category:
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The Directorate of ICT and Services offers support and several online services to staff and students. The services are on the AIM platforms, namely: Students Portal ( https://myportal.kyu.ac.ug/ ) that offers…

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How can I activate my students portal?

  • Post author:Kyambogo
  • Post published:August 10, 2020
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On https://myportal.kyu.ac.ug/ enter your student number as provided on your admissions letter as the user name and password, then follow the prompts. The system will guide you on how to…

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What are the step by step process of enrolling on ACMIS?

  • Post author:Kyambogo
  • Post published:August 10, 2020
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The same guide on https://kyu.ac.ug/user-guides/  shows you how to enrol.  When the semester starts, click the " Enrol/Register menu, from the mai  menu,  the enrollment dialogue box will appear. Choose…

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How can I generate a reference number for paying fees?

  • Post author:Kyambogo
  • Post published:August 10, 2020
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Log in to your students portal, https://myportal.kyu.ac.ug/ click generate PRN, choose the specific mode, either to deposit, against all pending invoives or partial payments and click generate. The PRN will…

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Where can I get help when my fees on my portal is wrong?

  • Post author:Kyambogo
  • Post published:August 10, 2020
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Please contact the Bursar's office in the main building, first floor, using the back windows for any queries on fees ammounts.

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